Managed Services
What are Managed Services
Managed IT services is a solution that is delivered by an IT service provider that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure. The goal is to either serve as an IT team for a company that has little or no internal capabilities or to support an experienced IT team by taking some of the day-to-day tasks off their plate.
Why Managed Services Matter
Technology Growth
Technology in the workplace is changing rapidly and getting more complex every year. The IT team often has to come up with ways to support all of those devices and use cases while also keeping company data secure. That is just one example of how day-to-day IT work can quickly balloon, and the start of failure to keep pace with the way organisations uses technology.
Filling the Talent Gap
We see that IT work is becoming more complicated, but IT talent is not keeping up with the demand. Experts predict that trend is going to get worse.
of employers struggle to fill job vacancies within 12 weeks
Source: Linkedin
Types of Managed Services
Data Backup
IT backup services protect and retain your data and allow you to recover data as small as single files or as large as entire databases. This layer of redundancy provides additional security and accessibility in case of an event. It usually makes sense to outsource secure data backups from Abangane and take advantage of the state-of-the-art technology that we offer.
Helpdesk Solutions
Many organisations that use managed IT services have little or no IT resources of their own. Abangane offers helpdesk solutions as a way to give customers access to an on-call IT specialist who can help them troubleshoot their issues either remotely or on-site.
IT Support Services
Similar to our Helpdesk solutions, IT support services are beneficial when you need a combination of IT support and guidance. Abangane is responsible for proactively managing and patching your devices while providing insight into how your system works and how it should work.
Managed Network Security
This service helps free up your IT resources by outsourcing tasks such as network intrusion detection and prevention, virus and spam eradication, content filtering and traffic analysis through a traditional or next-generation firewall.
Cybercriminals will steal an estimated
33 Billion
records by 2023
Source: Norton
Microsoft Office 365
With so many companies adopting this top-rated cloud service, Abangane has the ability to plan, design, implement and support Office 365 for their customers.
Storage
This type of data storage architecture allows a customer to store large amounts of unstructured data. As businesses struggle to find ways to store massive amounts of data, object storage offers cost-effectiveness, scalability and reliability. This type of storage is typically used for datasets that include media files, web content, documents and backups.
Virtual CIO
Small and medium companies typically do not have the capacity to hire a dedicated Chief Technology Officer. Our Virtual CTOs provide analysis, strategy, and IT project management. Customers can extend these services to include monitoring of servers, applications and network. They will interpret the data and real-time metrics to proactively identify and solve issues before they cause downtime and impact your business.